A spirited team of 86 Maybankers from ATM SST, Operations were living the T.I.G.E.R. core values at their inaugural Team Effectiveness Programme at Philea Resort & Spa, Melaka from 18 – 20 November 2011.
Understanding that a motivated and high performance workforce is essential in Maybank's vision to be a regional financial services leader, the team found time amidst an unrelenting workload to develop increased awareness of team dynamics and learn practical skills for maximising team performance.
On the night of arrival, Maybankers broke the ice with fun activities and formed different teams. In the spirit of friendly competition, each team came up with unique team names, war cries and flags.
On the second day, staff from all five sections in ATM SST showed their sense of unity and solidarity by dressing in a team t-shirt specially designed for the programme.
Both indoor and outdoor activities were lined up for the programme, including “Number Punch”, “Paintball”, “Tiger Race" (similar to the Amazing Race), “Drum Circle”, etc.
The activities were aimed at testing the participants' capability to plan and execute in excellence, as well as creating value in the areas of effective communication, planning & coordinating and teamwork enhancement.
The Drum Circle Session helped participants experience the uplifting power of Team Building Through Rhythm! The steps involved in successfully creating music together as a unified group results in synergy, camaraderie, and increased well-being. As the team begins to play music together a common language emerges and communication improves. Individuals become a team and the team becomes a thriving community.
On the last day of the programme, all staff were dressed in Maybank 50th Anniversary yellow t-shirt to show their commitment to working for Maybank with a full heart and loyalty. At the end of the program, everyone had an enjoyable and more importantly, meaningful time together. The programme has certainly energised the team with the strength to face any challenges and obstacles at work, able to build greater bonding and engagement among ATM SST staff.
The outcomes of the programme are as follows:
- A shared mindset and shared purpose towards achieving the team’s goals.
- Participant’s immediate reflection and feedback on learning experience and activities.
- More effective communication using the H.O.T. (Honest, Open, Trusting).
- A motivated and energized work environment based on the T.I.G.E.R Corporate Core Values.
- Better team performance and cohesiveness.
- Participation in work teams and facilitate team cohesion.
MAYBANK "Serve From Heart"
Love: Hiemash :)
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